Shipping & Return
SHIPPING
Experience hassle-free and speedy shipping, absolutely FREE, when you shop at iTechBatt.com!
✓ Free Shipping: Enjoy the convenience of no shipping charges for any item or quantity per order. Our shipping services are available exclusively for US addresses, ensuring you get your desired products delivered right to your doorstep without any additional costs.
✓ Fast Delivery: We understand the importance of prompt delivery, and our standard shipping option guarantees your package will reach you within 3-7 business days. Say goodbye to long waits and hello to quick and efficient shipping services.
✓ Shipped from USA: Rest assured that your order will be dispatched from our well-stocked warehouses in New Jersey or California. We work with reliable carriers like UPS, DHL, and USPS to ensure your package reaches you safely and on time.
✓ Trackable Shipments: Stay informed about the status of your package with our convenient tracking system. We'll provide you with a tracking number within 1-2 days of shipping, allowing you to monitor the progress of your order until it reaches your doorstep.
RETURN
Welcome to the hassle-free return process at iTechBatt.com! We value your satisfaction, and our goal is to make returning items as simple and convenient as possible. Here's a step-by-step guide to help you through the process:
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Contact Us: To initiate a return, send an email to service@itechbatt.com and include your order number along with a brief description of the issue you are experiencing with the item. Our responsive team will swiftly provide you with a Returns Merchandise Authorization (RMA) number. This unique identifier is essential for our warehouse to recognize and process your return efficiently.
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Within 30 Days from Purchase: We understand that unforeseen circumstances may arise, and sometimes a product may not meet your expectations. If the item is defective upon arrival or if there were any mistakes on our part, you have a window of 30 days from the purchase date to return the product for either an exchange or a full refund. In such cases, we'll even go the extra mile by providing you with a prepaid return label, making the process hassle-free for you.
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After 30 Days and During Product Warranty Period: Should an issue arise after the initial 30-day return period, and the product is still within its warranty period, please don't hesitate to let us know about the problem in detail. We are dedicated to assisting you in resolving any issues to the best of our abilities. If necessary, we will happily exchange the product for a new one to ensure your continued satisfaction.
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Return Guidelines: For a seamless return experience, we kindly request your assistance in ensuring that the product you wish to return is in its original packaging, complete with all the accessories and items that were initially included with the purchase. This includes the retail box, manuals, cables, and any other components that came with the product. Additionally, please ensure that the merchandise is in the same condition as when you received it. This attention to detail will not only expedite our return process but will also preserve the product's quality for any potential secondary sales.
Our Promise: Your satisfaction and peace of mind are of utmost importance to us. We genuinely appreciate your patience during the return period. Should you ever feel that you need further assistance or if you find yourself unsatisfied with our initial resolution, please don't hesitate to request further help. We are dedicated to ensuring that your shopping experience with us remains smooth and enjoyable, accompanied by a contented smile.